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Troubleshooting

The app keeps crashing. What should I do?

Try these steps: 1) Force close the app and reopen it. 2) Check for app updates in your app store. 3) Clear the app cache in Settings > Storage > Clear Cache. 4) Restart your phone. 5) If problems continue, uninstall and reinstall the app. Your data is saved to the cloud and will restore automatically.

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What should I do if GPS is not working?

First, ensure location permissions are enabled for Trucky™ in your phone settings. Try toggling airplane mode on and off to reset GPS. If issues persist, go to Settings > Troubleshoot > Reset GPS. Make sure you're not in an area with poor satellite visibility like tunnels or dense urban canyons.

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My data isn't syncing across devices. How do I fix this?

Ensure you're logged into the same account on all devices. Check your internet connection and try pulling down on the main screen to force a sync. Go to Settings > Account > Sync Status to see if there are any pending uploads. If issues persist, log out and back in to refresh your session.

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Trucky™ is draining my battery quickly. How can I reduce this?

Enable Battery Saver mode in Settings > Performance > Battery Saver. This reduces GPS polling frequency and dims the screen during navigation. You can also disable background sync when not on a trip. Consider using a car charger during long hauls to keep your device powered.

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