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Billing

How do I get an invoice or receipt?

Go to Settings > Subscription > Billing History to view and download all your invoices and receipts. You can email them directly or download as PDF. For business accounts needing custom invoicing with ABN details, contact support to set up invoice preferences.

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How do I upgrade my subscription plan?

Go to Settings > Subscription > Upgrade Plan. Compare available plans and their features, then select your preferred option. Payment is processed through your app store account. Pro-rated charges apply when upgrading mid-cycle, so you only pay the difference.

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How do I cancel my subscription?

To cancel, go to Settings > Subscription > Manage Subscription > Cancel. Your premium features remain active until the end of your current billing period. You can resubscribe anytime. Note: Cancellation must be done at least 24 hours before your renewal date.

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My payment failed. What should I do?

Check that your payment method is up to date in your app store account settings. Ensure your card hasn't expired and has sufficient funds. If using a business card, verify it's approved for app store purchases. Contact your bank if the issue persists, as some cards block recurring app payments.

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